• Responsible for integrating all business streams into a cohesive service portfolio.
• Implemented an organization-wide rollout of the Traction© methodology.
• Defined and implemented the strategy, operational implementation plan and organizational change management plan to support the rollout of the service portfolio.

• Senior Program Manager, Project Manager and Business Analyst
• Established multiple PMO's from the ground up including, but not limited to: defining methodologies specific to the organization, defining and implementing governance structures to the Board level, developing and implementing processes, tools and templates to support the project lifecycle.
• Developed and led multiple high-performance, multi-disciplinary and geographically dispersed teams. 
• Extensive experience managing large, complex, global programs.

Key Skills:

• Program & Project Management
• Solution Design & Implementation
• Requirements Management
• Business Process Design & Definition
• Training & e-Learning
• Change Management

Specialized in requirements management, functional solution design, overseeing development and/or vendor implementation and integration, pilot and testing protocols, program and project management, change management, training and documentation.